FAQ

You may contact your medical provider and request that they send a new prescription to an alternate pharmacy

If your prescription was sent to Pandia Pharmacy and we are unable to provide you the medication in the case of an emergency or disaster, please contact your preferred pharmacy and ask them to transfer your prescription from:

Pandia Pharmacy
1900 Camden Ave Suite 101
San Jose, CA 95124
Phone: (650) 437 - 0561
Fax: (844) 493 - 7071

We will tell you how much you will save if our pharmacist dispenses a less expensive, generic equivalent drug. Only your doctor can allow for generic substitution, but our pharmacist will contact your physician on your behalf, to request a generic substitution and notify you of the outcome.

Please contact your preferred pharmacy and ask them to transfer your prescription from:

Pandia Pharmacy
1900 Camden Ave Suite 101
San Jose, CA 95124
Phone: (650) 437 - 0561
Fax: (844) 493 - 7071

You may have your provider send a new prescription to an alternate pharmacy

If your prescription was sent to Pandia Pharmacy and we are unable to provide you the medication, please contact your preferred pharmacy and ask them to transfer your prescription from:

Pandia Pharmacy
1900 Camden Ave Suite 101
San Jose, CA 95124
Phone: (650) 437 - 0561
Fax: (844) 493 - 7071

If your medication has been recalled, you may contact Pandia Pharmacy at (650)431-0561 or (844)278-5090 (Toll-Free) for further information.

1ST CHOICE: DRUG TAKE-BACK EVENTS

• To dispose of prescription and over-the-counter drugs, call your city or county government’s household trash and recycling service and ask if a drug take-back program is available in your community. Some counties hold household hazardous waste collection days, where prescription and over-the-counter drugs are accepted at a central location for proper disposal.

2ND CHOICE: HOUSEHOLD DISPOSAL STEPS

• Take your prescription drugs out of their original containers.
• Mix drugs with an undesirable substance, such as cat litter or used coffee grounds.
• Put the mixture into a disposable container with a lid, such as an empty margarine tub, or into a sealable bag.
• Conceal or remove any personal information, including Rx number, on the empty containers by covering it with permanent marker or duct tape, or by scratching it off.
• The sealed container with the drug mixture, and the empty drug containers, can now be placed in the trash.

You may contact your healthcare provider or pharmacy to report an adverse reaction.

You may report directly to the FDA:

• Complete Form 3500 online at www.accessdata.fda.gov/scripts/medwatch
• Call 1-800-FDA-1088 to report by telephone
• Download a copy of Form 3500 and either fax it to 1-800-FDA-0178 or mail it back (MedWatch, 5600 Fishers Lane, Rockville, MD 20852-9787) back using the postage-paid addressed form. This may be most appropriate where there are attachments to submit with the report.

If you have any questions on the facilities practices or would like to see clarification on anything contained within the Notice or file a complaint, please contact our Privacy Office at 855-278-5090 or ComplianceHL@pandiapharmacy.com

The facility will not take any adverse action against you as a result of your filing a complaint.

If your complaint has been inappropriately handled by our facility, you may also contact one of the following agencies and accreditation administrators.